Frequently Asked Questions

Everything you need to know before getting started.

Content

What can I watch on SecureMVIE?

Everything — over 50,000 movies and TV shows, 200+ live TV channels, and every major sporting event from football to motorsport, combat sports, tennis, and more. New content is added automatically every day.

How often is new content added?

New movies and TV shows are added automatically every single day. Our catalogue pulls from multiple high-quality sources, so trending releases typically appear within hours. Live TV and sports are updated in real-time.

What streaming quality can I expect?

Most content is available in Full HD (1080p) and many titles support 4K where available. Quality adapts automatically to your internet speed. For the best experience, we recommend at least 15 Mbps for HD and 25 Mbps for 4K.

Devices

What devices are supported?

SecureMVIE works on any web browser (Chrome, Firefox, Safari, Edge), plus dedicated apps for Amazon Fire TV Stick and Android TV. You can use up to 3 devices on a single account.

How many devices can I use at once?

Monthly and annual plans support up to 3 concurrent devices. The trial plan supports 1 device. Manage your registered devices from your account page.

Can I share my account with family?

Yes! Monthly and annual plans support up to 3 registered devices simultaneously. Your family members can each log in on their own device.

Installation

How do I install SecureMVIE on my Fire TV Stick?

Enable "Apps from Unknown Sources" in Settings → My Fire TV → Developer Options. Then use our Network Installer (easiest — auto-detects your Fire Stick), the Downloader app from Amazon App Store, or sideload via ADB. Takes under 2 minutes.

Does the Fire TV app update automatically?

Yes. The Fire TV app checks for updates automatically every time you open it. When a new version is available, it downloads and installs in the background.

Billing

How much does SecureMVIE cost?

3-day trial for £5 (one-off payment), monthly £15/mo, or annual £150/yr (save £30 — 2 months free). All plans include everything.

How does the 3-day trial work?

The 3-day trial gives you full access to everything for £5. It's a one-off payment, not a recurring subscription.

Can I cancel anytime?

Absolutely. No contracts, no commitments, no cancellation fees. Cancel from your account page and you keep access until the end of your billing period.

What payment methods do you accept?

All major credit and debit cards (Visa, Mastercard, Amex), Apple Pay, and Google Pay — all processed securely through Stripe.

What is your refund policy?

If you're not happy for any reason, contact us within 7 days of your payment and we'll issue a full refund — no questions asked.

Privacy & Security

Is my data safe?

Yes. We use AES-256 encryption for all stored data, HTTPS-secured connections, and we never sell or share your viewing data with third parties.

Do I need a VPN to use SecureMVIE?

No — all traffic between you and SecureMVIE is encrypted with HTTPS. For extra privacy, you can use your own VPN.